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Medical Office Receptionist

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Location
Greensboro, NC
Job Type
Direct Hire
Date
Aug 26, 2017
Job ID
2516329
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Medical Office Receptionist Job Duties:

Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
Provides information to patients according to Policies and Procedures; transfers calls as needed; works with central reception to ensure adequate phone coverage at all times.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Schedules patient flow to clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by grant requirements.

Qualifications:

Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills.
Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive.
 Must be highly flexible; able to accommodate changing needs of the department.
 Well developed verbal and written communication skills
 

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